General Terms of Sale

 

         1 - Any order, to be valid must be confirmed in writing by the customer on a purchase order where all details of the order will be mentioned clearly : name of item, reference, measurements, price...This Purchase order must be addressed to us either : by postal mail or electronic mail 

         2 - After reception of this purchase order, we commit ourselves communicating to the customer the delivery date of the goods as soon as possible.

         3 - The calculation of the time of delivery will be done starting from the reception of 50 °/°  of the total amount of the order. In all the cases, no order will be taken without our reception of this advance.

         4 - The delays of delivery will be able to never give place to damages except shown fault of our share.

         5 - Transport charges ( plane or vessel ) : To the customer's charge ( the choice of the the good's transporting is left with the customers appreciation )

         6 - Insurance charges transport ( plane or vessel ): To the customer's charge. In any case, we would not be supported to be held responsible for possible breakages which could occur in the course of transport. However, we commit ourselves guaranteeing the duly agreed conditioning of the goods.

         7 - All complaint, to be valid must be presented in writing in the eight ( 08 ) days after the receipt of goods.

       8 - No return of goods could be started without our previous agreement.

         9 - The period of validity of our price quotation is one month as from the acceptance of the customer of this General Terms of Sale.

       10 – Invoicing : our Incoterm gets along FOB Ex works. We take care of expedition formalities ( domiciliation banking, visas, transit and control customs ), conditionning as well as the routing of goods until the place ( Harbor or Airport of embarking). However, we specify that the cost of these operations called expenses of setting to FOB will be included in our invoice of export.

       11 - Mode of payment : 50% at time of order and 50% after two days of receipt of goods. This payment will be done by Credit transfer SWIFT.  Please note that for all orders below 2,000 euros, the customer must pay the full amount of his order + the amount of shipping costs.

It could also be done by irrevocable documentary letter of credit according to the value of the order.

 

IMPORTANT : For validation this General Terms of Sale must be confirmed by the customer.